I don’t know anything about this agency but we ran across a newsletter for an organization called AmeriServe International, located in Iowa (US). The article on the front page discusses valued social roles, the ‘good things of life’ and competency enhancement. If anyone knows anything about the agency, we’d be happy to hear about it.
http://www.ameriserveintl.com/flyers/November_10_ASINews_IA.pdf
Also check out the article on page 3 entitled ‘Actions speak louder than words.’
And (as we’ve mentioned before in this blog) such human service newsletters can always be used as a teaching tool, e.g, to identify images (language, pictures, acronyms, logos, etc.) and the messages they communicate about societally devalued people.